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What if a recipient has trouble redeeming their promo code?

Posted on December 17, 2025December 17, 2025 by Lauren Abrahamian

Riders can contact Metro Bike Share Customer Service for help. Email: BuyInBulk@bikeshare.metro.net Call or text: 844.857.BIKE

How do recipients with an existing Metro Bike Share account redeem their pass?

Posted on December 17, 2025December 17, 2025 by Lauren Abrahamian

1. Log in to your Metro Bike Share account. 2. Select “Renew or Change Pass.” 3. Go to “Pass Options.” 4. Choose the pass type associated with your promo code…. Read more »

Do recipients need a credit or debit card on file?

Posted on December 17, 2025December 17, 2025 by Lauren Abrahamian

Yes. Even though the cost of the pass is free to your recipients, they must provide a valid credit or debit card on file at the time of sign-up to… Read more »

How do recipients redeem their promo codes?

Posted on December 17, 2025December 17, 2025 by Lauren Abrahamian

Recipients can redeem promo codes in the Metro Bike Share app or on the Metro Bike Share website when signing up for a 30-Day or 365-Day Pass. 1-Ride Pass promo codes can… Read more »

¿ La empresa es responsable por la seguridad de los usuarios?

Posted on March 15, 2019November 14, 2024 by Sam Margulies

Usuarios son responsables por su propia seguridad según el Acuerdo del Usario acordado durante el proceso de inscripción. Ver Acuerdo del Usario aquí.

Can I resell these passes?

Posted on December 12, 2017December 17, 2025 by Sam Margulies

No. Buy in Bulk passes cannot be resold. They are intended only for distribution to your employees, participants, or program members.

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