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Sorry to see you go

Your pass has been successfully cancelled. Please answer the following questions to help us understand why you are cancelling your pass:

Are you cancelling for good?*
- This is temporary, I’ll renew my pass again soon
- I don’t intend to renew
What is your primary reason for cancelling your bike share pass?*
- I am visiting the city and only planned on using bike share temporarily
- This weather is no good for riding
- I did not use my pass enough
- Cost is too high
- I moved away
- Station locations were not convenient for me
- Bikes or docking space were not available when I needed them
- I prefer to drive my car
- I prefer to take other transit options
- I do not feel safe/comfortable riding
- Other
What is your primary reason for cancelling your bike share pass?
Which stations were not available when you needed them?
What transit options do you prefer?
- I prefer to use ride sharing services
- I prefer to use the bus or train
- I prefer to walk
- I prefer to use my own bike
Email
This field is for validation purposes and should be left unchanged.

Customer Service

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(844) 857-BIKE

EMAILsupport@bikeshare.metro.net

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