Yes, bike share passes can be added to current TAP cards including ATAP and BTAP passes! Users can enter their TAP card number when they enroll in our program, and… Read more »
Is my company liable for user safety?
The riders are responsible for their safety per the user agreement they accept upon enrollment. See user agreement here.
How can employees who are current passholders switch to a Bike Share for Business pass?
If an employee is currently a passholder, they can switch their pass to a business pass. Their business pass will become effective the day the existing pass expires. Please contact… Read more »
How many employees are required to sign up?
You must have a minimum of five people in your organization to be eligible for the program.
Is it possible to pay Bike Share for Business fees with a check?
When organizations sign up for the Bike Share for Business program they are asked to enter a credit card for automated billing. At this time checks are not accepted.
How soon can employees start riding after signing up?
All passes purchased with a credit card become active immediately. Current passholders can unlock Metro Bikes by downloading and logging into the Metro Bike Share app or by linkings their… Read more »
Who is responsible for usage fees?
The employee is responsible for paying usage fees for rides that are longer than 30 minutes. The employer is not responsible.