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Can I use TAP Stored Value for usage fees?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

Not at this time; credit or debit card must be used upon Metro Bike Share enrollment on TAP.

What will happen to my personal information on the old Metro Bike Share account?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

Personal information shall be discarded no more than four years and six months after the final billing cycle has concluded, the bill has been paid, and all toll or fare… Read more »

Will I be able to access my old Metro Bike Share account?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

Yes, you will be able to access your legacy Metro Bike Share account to view trip history and billing history here.

Can I use my Metro Bike Share branded TAP card for my new pass on TAP?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

Yes! Enroll in Metro Bike Share on TAP. In your TAP account, navigate to “My TAP Cards” add your Metro Bike Share TAP card by clicking the “Register Card” button… Read more »

What will happen to my active pass on my old Metro Bike Share account?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

You will be able to use your active pass until it expires. Once your active pass expires, you will need to create a new account on TAP (if you don’t… Read more »

Will I be charged for multiple accounts by switching over to TAP?

Posted on September 28, 2018November 14, 2024 by Narek Onanyan

No. Once your current pass expires you will no longer be charged for your old pass. Moving forward you will only be charged for trips associated with your new Metro… Read more »

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