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Can I use my current TAP card for Bike Share?

Posted on March 29, 2017November 14, 2024 by Sam Margulies

Yes, bike share passes can be added to current TAP cards including ATAP and BTAP passes! Users can enter their TAP card number when they enroll in our program, and… Read more »

How can employees who are current passholders switch to a Bike Share for Business pass?

Posted on August 11, 2016November 14, 2024 by Sam Margulies

If an employee is currently a passholder, they can switch their pass to a business pass. Their business pass will become effective the day the existing pass expires. Please contact… Read more »

How soon can employees start riding after signing up?

Posted on August 11, 2016November 14, 2024 by Sam Margulies

All passes purchased with a credit card become active immediately. Current passholders can unlock Metro Bikes by downloading and logging into the Metro Bike Share app or by linkings their… Read more »

Who is responsible for usage fees?

Posted on August 11, 2016November 14, 2024 by Sam Margulies

The employee is responsible for paying usage fees for rides that are longer than 30 minutes. The employer is not responsible.

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