Who do I contact if I have a problem with my TAP account?

For issues related to your Metro Bike Share account contact Metro Bike Share customer serviced:
Email: support@bikeshare.metro.net
Call or text: (844) 857-BIKE


Please contact TAP Customer Service for issues related to your TAP account:

Email: customerservice@taptogo.net
Phone: 866.TAPTOGO (1.866.827.8646)
Mailing Address:
TAP Customer Service
One Gateway Plaza
Mail Stop 99-2-3
Los Angeles, CA 90012