Regular TAP cards expire after 10 years. Reduced Fare TAP card expiration dates vary, depending on the type of card. Check your card’s expiration date by logging into your TAP… Read more »
Who do I contact if I have a problem with my TAP account?
For issues related to your Metro Bike Share account contact Metro Bike Share customer serviced: Email: support@bikeshare.metro.net Call or text: (844) 857-BIKE Please contact TAP Customer Service for issues… Read more »
Can I use TAP Card stored value to check out a bike?
Stored cash value on a TAP card may not be used for Metro Bike Share at this time. The credit card or debit card associated with your Metro Bike Share… Read more »
What if I already have a TAP account?
Great! Log in to your existing TAP account and enroll in Metro Bike Share. Once you have enrolled, you can start riding!
Will Metro Bike Share and Bike Share Connect be interoperable?
Your regional TAP card can be your key to both bike share systems, the Metro Bus & Rail system, and 24 other TAP-enabled systems in LA County. You will be… Read more »
What if I don’t already have a TAP card?
No problem. You have two options: 1. You can order a TAP card online for $2 when you buy a Metro Bike Share pass and it will be mailed to… Read more »
Will my TAP card work with Metro Bike Share?
Yes! But first you need to enroll in Metro Bike Share on the TAP website. Enroll in Metro Bike Share and select the option to “Use an existing TAP card”… Read more »