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Will my TAP Card expire?

Posted on September 29, 2018 by Narek Onanyan

Regular TAP cards expire after 10 years. Reduced Fare TAP card expiration dates vary, depending on the type of card. Check your card’s expiration date by logging into your TAP… Read more »

Who do I contact if I have a problem with my TAP account?

Posted on September 29, 2018 by Narek Onanyan

For issues related to your Metro Bike Share account contact Metro Bike Share customer serviced: Email: support@bikeshare.metro.net Call or text: (844) 857-BIKE   Please contact TAP Customer Service for issues… Read more »

Can I use TAP Card stored value to check out a bike?

Posted on September 29, 2018September 17, 2019 by Narek Onanyan

Stored cash value on a TAP card may not be used for Metro Bike Share at this time. The credit card or debit card associated with your Metro Bike Share… Read more »

What if I already have a TAP account?

Posted on September 29, 2018 by Narek Onanyan

Great! Log in to your existing TAP account and enroll in Metro Bike Share. Once you have enrolled, you can start riding!

Will Metro Bike Share and Bike Share Connect be interoperable?

Posted on May 16, 2016September 17, 2019 by Sam Margulies

Your regional TAP card can be your key to both bike share systems, the Metro Bus & Rail system, and 24 other TAP-enabled systems in LA County. You will be… Read more »

What if I don’t already have a TAP card?

Posted on May 16, 2016September 17, 2019 by Sam Margulies

No problem. You have two options: 1. You can order a TAP card online for $2 when you buy a Metro Bike Share pass and it will be mailed to… Read more »

Will my TAP card work with Metro Bike Share?

Posted on May 16, 2016September 29, 2018 by Sam Margulies

Yes! But first you need to enroll in Metro Bike Share on the TAP website. Enroll in Metro Bike Share and select the option to “Use an existing TAP card”… Read more »

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