Regular TAP cards expire after 10 years. Reduced Fare TAP card expiration dates vary, depending on the type of card. Check your card’s expiration date by logging into your TAP… Read more »
Who do I contact if I have a problem with my TAP account?
For issues related to your Metro Bike Share account contact Metro Bike Share customer serviced: Email: support@bikeshare.metro.net Call or text: (844) 857-BIKE Please contact TAP Customer Service for issues… Read more »
Can I use TAP Card stored value to check out a bike?
Stored cash value on a TAP card may not be used for Metro Bike Share at this time. The credit card or debit card associated with your Metro Bike Share… Read more »
What if I already have a TAP account?
Great! Log in to your existing TAP account and enroll in Metro Bike Share. Once you have enrolled, you can start riding!
What if I don’t already have a TAP card?
No problem. You have two options: 1. You can order a TAP card online for $2 at TAPtogo.net. 2. You can ride on Metro Bike Share without a TAP card:… Read more »
Will my TAP card work with Metro Bike Share?
Yes! But first you need to enroll in Metro Bike Share. If you are enrolling on metro.net/bikeshare, you can register a TAP card to your account by logging into your… Read more »